PITTSBURGH – Nearly 40,000 customers are currently without power due to the strong storm that swept through the entire Pittsburgh region this evening, bringing wind gusts of up to 60 miles per hour and significant, widespread damage. About 100 Duquesne Light Company (DLC) crew members are working to restore power as quickly and safely as possible. Crews will work around the clock until all customers are restored.
Earlier this evening, the company experienced significant technical problems, leaving customers without a way to officially report outages by phone, website or mobile app. Outage information instead was obtained through social media reports. DLC’s technical team has been working diligently to identify the cause of the issue. Because of these challenges, the full extent of storm damage and the number of impacted customers are not yet known.
As of 10:30 p.m., the outage map on the company website is working and customers are able to report outages via the website or by contacting the DLC Call Center, although they may experience longer wait times.
The company appreciates everyone’s patience at this time. Crews will continue to restore power to affected customers throughout the evening and into tomorrow, but full restoration may not be complete until Saturday afternoon. Updates will be shared on DLC’s Facebook and Twitter pages as necessary.
Below are images of the storm damage.