From First Rides to Daily Routines: How DLC and POGOH Are Moving the North Side Forward

Partnership between both organizations is making sustainable transportation more accessible, convenient and connected

When Morgan Kriley, a DLC employee and North Side resident, first heard about the company’s partnership with POGOH this spring, curiosity got the better of her.

There was a POGOH station near her home, so she downloaded the app and decided to give it a try. Before long, she was riding an e-bike along the North Shore Trail, across the Roberto Clemente Bridge and around Point State Park.

It was her first time on an e-bike.

“I was surprised by how easy they were to use and how fast they can go,” Morgan said. “And I felt really safe biking on the main roads because there were designated bike lanes.”

At first, POGOH was mostly a convenient way for Morgan to shorten her commute to DLC’s new headquarters at Nova Place or take a recreational ride along the riverfront.

Then, unexpectedly, it became much more important.

From Convenience to Necessity

In May, Morgan was involved in an accident that totaled her car.

In addition to working at DLC, she teaches group fitness classes and regularly travels to different parts of Pittsburgh. Without a car, getting to work, teaching classes, running errands and simply going about her daily life could have become a significant challenge.

Instead, she started riding.

“I didn’t have an alternative means of transportation, so I started using the bikes to get to classes and noticed that I was getting there in half the amount of time it would’ve taken if I had driven,” she said. “I no longer had to deal with frustrating rush-hour traffic — all I had to do was scan a bike on the POGOH app and start pedaling.”

Soon, POGOH was carrying Morgan farther than her commute. She began using the bikes for errands and even grocery shopping, taking advantage of the baskets mounted on the front of the bikes.

She ultimately went nearly four months without owning a car.

“Being without a car barely made an impact on my daily routine,” Morgan said. “I was saving money not paying for gas and could get virtually anywhere in the city on an e-bike.”

Eventually, Morgan purchased another car. But something unexpected happened: She kept riding.

She says she now drives significantly less than she did before the accident and continues to use POGOH at least once a day.

“Although losing my car was an unfortunate circumstance, the POGOH bikes created a lot of silver linings,” she said. “It made me appreciate our city’s bike-friendly infrastructure and the trails alongside the rivers. Not only was I using it as a means of transportation, but it was also a fun way to exercise and explore different parts of the city I wouldn’t normally see.”
Morgan (center) with DLC colleagues Tanya (left) and Colleen (right) taking their first POGOH rides.
Morgan (center) with DLC colleagues Tanya (left) and Colleen (right) taking their first POGOH rides.

Thousands of Connections Across the North Side

Morgan’s experience is personal, but she’s far from being the only Pittsburgher taking advantage of expanded access to POGOH.

Since May 26, six DLC-branded POGOH stations across the North Side have recorded 17,489 total interactions — an average of approximately 188 rentals and returns every day.

During that time:

  • 3,192 unique customers used the six North Side stations.
  • 907 new customers began their very first POGOH trip at a DLC-branded station.
  • 22.4% of all unique POGOH customers system wide used a DLC-branded station at least once.
  • 8.2% of all POGOH trips system wide either started or ended at one of the branded stations.
  • 83.2% of trips involving those stations used an e-bike.
  • 75 DLC employees have registered as corporate POGOH members.

Those numbers are an early indication of how investments in accessible transportation can make an impact well beyond a company’s own employees.

For DLC, that’s an important part of the partnership.

As the company establishes its new headquarters at Nova Place, DLC isn’t simply working on the North Side. Its employees are becoming even more connected to a community many of them already call home.

Investing in Cleaner, More Accessible Transportation

DLC’s relationship with POGOH extends beyond the colorful branding seen on bikeshare stations.

The company’s investment has supported a new full-size charging station and bikes on the North Side, along with vibrant, easy-to-spot branding at other POGOH charging stations throughout the neighborhood.

And the POGOH network could soon become even more connected.

Pending necessary city approvals, another POGOH charging station is planned near DLC’s Woods Run campus. The new station will help create a convenient bikeshare connection that numerous companies located along the Ohio River will be able to access.

The partnership builds on DLC and POGOH’s shared commitment to expanding sustainable transportation options throughout Pittsburgh — from supporting electric bikeshare charging infrastructure to community rides, bicycle safety initiatives and rider education.

For David White, executive director of Bike Share Pittsburgh, the organization behind POGOH, the opportunity is as much about changing everyday routines as it is about adding stations.

“I am truly excited about this partnership because we’re working together to make it easy for DLC employees and North Side residents to build short bicycle trips into their everyday routines,” said White. “It’s fun to work with forward-thinking companies that help us imagine a future where fresh air and big smiles replace car traffic and parking frustrations.”

Powering the Communities We Call Home

The growing use of POGOH on the North Side represents something bigger than the number of bikes rented or miles ridden.

It’s about giving people another choice.

For some, that might mean leaving the car behind for a short trip. For others, it could mean discovering Pittsburgh’s riverfront trails for the first time, finding a more sustainable way to commute or simply getting where they need to go a little more easily.

And occasionally, as Morgan discovered, that option can become invaluable when life doesn’t go according to plan.

DLC employees don’t just serve the communities in Allegheny and Beaver counties. They live, work and raise families in them. Investments that make those communities more connected, sustainable and accessible benefit DLC’s customers, its employees and all our neighbors alike.

For Morgan, what began as a first ride across the Clemente Bridge has become part of her everyday routine. And she has no plans to stop pedaling anytime soon.

“I continue to use POGOH at least once a day,” she said, “and I will be enjoying every single ride while the weather is still nice.”

 

Share

Latest stories

Summer of Service Mobilizes DLC Employee Volunteers Across the Region

Summer of Service Mobilizes DLC Employee Volunteers Across the Region

Annual campaign helps families meet essential needs while strengthening local communities

newsroom.duquesnelight.com

New Technology Enhances DLC’s Storm Response

New Technology Enhances DLC’s Storm Response

Storm Manager makes it easier to request, deploy and manage external resources during severe weather events

newsroom.duquesnelight.com

Going the Extra Mile for Our Customers

Going the Extra Mile for Our Customers

DLC recognizes the importance of delivering great customer service this October

newsroom.duquesnelight.com

Get updates in your mailbox

By clicking "Subscribe" I confirm I have read and agree to the Privacy Policy.

About Duquesne Light Company

For more than 100 years, Duquesne Light Company has provided safe and reliable electric service to communities in southwestern Pennsylvania. Today, our core values of safety, integrity, dependability, equity and community enable us to serve more than 600,000 customers in two counties, including the city of Pittsburgh. We are committed to safely powering our customers’ lives while playing a leading role in our region’s clean energy transition. Our vision is to create a larger-than-light, clean energy future for all by delivering exceptional results today and boldly harnessing opportunities for tomorrow. In doing so, we can ensure a cleaner, healthier and more equitable community for generations to come.

Contact

Nova Place 100 S. Commons, Suite 118 Pittsburgh, PA 15212

Media Line: 412-430-3404

www.duquesnelight.com