Power Restored for Majority of Customers Following Weekend Windstorm
Crews now focused on smaller neighborhoods and individual homes
PITTSBURGH — Duquesne Light Company (DLC) has restored power to most affected customers following high winds that moved through the Pittsburgh region Friday night into Saturday. At its peak, this windstorm caused outages for approximately 163,000 customers across DLC’s service territory. Now that more than 155,000 customers and most large circuits have been restored, crews have begun working toward returning service to smaller neighborhoods and individual homes.
A small percentage of outages remain due to extensive damage or the need for repairs to private property. Customers who have not yet been restored will receive more localized estimated times of restoration once their outages have been investigated.
Please refer to the outage map for individual restoration times.
Safety remains DLC’s top priority for employees, contractors and the public. Customers are reminded to stay away from downed power lines, broken poles and other electrical hazards, and to give crews plenty of space as restoration work continues.
Mutual Assistance
In response to Friday’s weather, DLC partnered with the City of Pittsburgh’s Office of Emergency Management & Homeland Security to secure mutual assistance from crews in Canada. Additional mutual aid support was received from states across the East Coast and Southeast region of the U.S., including Maine, Maryland, Georgia, Alabama and Florida. These crews are expected to remain onsite through at least Tuesday, March 17.
DLC is continuing to closely monitor the weather conditions and do not anticipate significant complications unless wind speeds increase.
Supporting Customers Experiencing Prolonged Outages
To help support customers who continue to experience outages following this weekend’s high wind event, DLC has partnered with Giant Eagle to provide free water and ice at select locations. These items will be available while supplies last through Monday, March 16.
Customers who remain without power may pick up:
- One 24‑pack (16.9 oz) case of Giant Eagle water, and
- One 7‑lb. bag of ice
Customers can also find additional storm resources and frequently asked questions here.
DLC’s Restoration Process
When the extent of weather damage is widespread throughout the area, DLC prioritizes restoration in this order:
- Public safety hazards
- Public health and safety facilities (critical customers)
- Major circuits
- Small neighborhoods/individual homes.
Learn more about DLC's restoration priorities.
Reporting Outages
Customers are encouraged to report outages and hazardous conditions online at www.DuquesneLight.com or through the DLC Mobile app.
For safety-related emergencies, customers should call 911. Downed wires or other hazardous situations should be reported to DLC’s emergency number at 888 393-7000.
In the event of an outage, customers can check DLC’s outage map or its mobile app for up-to-date information. Customers can also sign up to receive alerts from DLC through their online account at DuquesneLight.com or the mobile app.
Customers are also encouraged to follow DLC on X (@DuquesneLight) and Facebook (@DuquesneLight) for additional updates.
DLC will continue to provide updates as restoration efforts progress.