Duquesne Light Company Continuing Storm Response Efforts Across Pittsburgh Region
More than 65,000 customers restored since peak of Friday night windstorms
PITTSBURGH — Duquesne Light Company (DLC) crews are responding to a significant weather event that impacted the Pittsburgh region overnight Friday and into Saturday, coinciding with the city's annual St. Patrick's Day celebrations.
More than 65,000 customers have been restored with while approximately 98,000 remain without power.
Safety remains DLC's top priority — for employees, contractors and the public. While crews are working to restore power as safely and quickly as possible, several factors are affecting the pace of restoration efforts following the storm.
Storm Impact
- Peak outages: Approximately 163,000 customers
- Areas impacted: Damage is widespread, with no single neighborhood experiencing concentrated outages. Activity remains highest across Pittsburgh and communities in the east and southeast of the city.
- Separate outages: Approximately 4,100 separate outage reports were received.
Mutual Assistance
DLC has coordinated with the City of Pittsburgh's Office of Emergency Management & Homeland Security to secure mutual assistance from Canadian crews. In addition, more than 500 additional crews are traveling from the east coast and southeast, including Maine, Maryland, Florida, Georgia, Tennessee and Alabama to support restoration efforts across the service territory.
- Estimated Restoration times: System-wide estimated times of restoration (ETRs) are not expected to be available until Sunday afternoon, as damage assessments continue. DLC will share updates as soon as this information becomes available.
- Weather-related impacts: Wind gusts exceeding 60 mph were reported across the service territory, including the fourth-strongest wind gust on record from Pittsburgh International Airport, according to the National Weather Service. During periods of sustained high winds, crews may be restricted from operating bucket trucks and lifting heavy equipment such as poles, transformers and wires. When these conditions occur, certain restoration activities must pause until it is safe to proceed, which can extend restoration times.
DLC urges customers to stay away from downed power lines, broken poles or other electrical hazards, and to give crews plenty of space as restoration work continues.
DLC's Restoration Process
When the extent of weather damage is widespread throughout the area, DLC prioritizes restoration in this order.
- Public safety hazards
- Public health and safety facilities (critical customers)
- Major circuits
- Small neighborhoods/individual homes
Learn more about DLC's restoration priorities.
Reporting Outages and Staying Informed
Customers are encouraged to report outages and hazardous conditions online at www.DuquesneLight.com or through DLC's free mobile app. Reporting outages online helps prioritize the most critical needs and allow phone lines to remain available for emergency situations.
For safety related emergencies, customers should call 9-1-1. Downed wires or other hazardous situations should be reported to DLC's emergency number at 1-888-393-7000.
In the event of an outage, customers can check DLC's outage map or its mobile app for up-to-date information. Customers can also sign up to receive alerts from DLC through their online account at DuquesneLight.com or the mobile app.
Customer are also encouraged to follow DLC on X (@DuquesneLight) and Facebook (@DuquesneLight) for additional updates.
About Duquesne Light Company
For more than 100 years, Duquesne Light Company has provided safe and reliable electric service to communities in southwestern Pennsylvania. Today, our core values of safety, integrity, dependability, equity and community enable us to serve more than 600,000 customers in two counties, including the city of Pittsburgh. We are committed to safely powering our customers’ lives while playing a leading role in our region’s clean energy transition. Our vision is to create a larger-than-light, clean energy future for all by delivering exceptional results today and boldly harnessing opportunities for tomorrow. In doing so, we can ensure a cleaner, healthier and more equitable community for generations to come. To learn more, visit DuquesneLight.com.