Proactive Vegetation Management Is Essential to Keeping the Lights On

DLC launches new Referral Network Program to help customers with wood removal

 

PITTSBURGHDuquesne Light Company (DLC) has kicked off its 2025 vegetation management season of clearing overgrown trees, shrubs and brush from power lines to help prevent outages and protect customers and communities. Falling trees and vegetation are a leading cause of power interruptions in DLC’s service territory, making routine vegetation management crucial to maintaining safe and reliable service. The company also recently launched a Referral Network Program to connect customers with trusted local partners to help remove unwanted wood from their property.

Keeping Power Lines Clear

DLC takes a proactive, year-round approach to keeping power lines clear, especially during storms and heavy winds when overgrown vegetation is more likely to fall onto power lines and produce outages. The company will maintain approximately 38,000 trees along 1,300 miles of power lines in Allegheny and Beaver counties in 2025, including areas within the city of Pittsburgh. The full schedule can be found here.

When it comes to best practices, customers are encouraged to follow the “right tree, right place” approach when planning landscaping around their homes, businesses and communities. There are many types of utility-compatible shrubs and trees that, at less than 25 feet, do not grow tall enough to interfere with power lines.

Image portrays safe zones to plant utility compatible vegetation.
Image portrays safe zones to plant utility compatible vegetation.

While tree removals may be necessary to protect the electric grid, DLC offers vouchers for utility-compatible trees to impacted property owners. These vouchers can be redeemed at local nurseries and are good for trees, brush and shrubs that do not grow high enough to affect poles and wires.

“We can’t emphasize enough how routine vegetation management is paramount to delivering safe and reliable service to our communities,” said Jereme Didier, DLC’s interim senior manager of vegetation management. “Pruning and removing hazardous vegetation is just one aspect of our work. Educating our customers on proper planning and planting is also crucial to protecting our infrastructure and keeping the lights on.”

Wood Removal Assistance

A common concern for homeowners after vegetation is cut on their property is deciding what to do with wood that is left behind. While DLC will haul away branches and limbs, any remaining wood is left in manageable pieces for the customer to repurpose or dispose of as they desire.

For those who need help removing leftover wood, DLC’s recently launched Referral Network Program identifies qualified, vetted professionals who can assist. To request a referral, customers can complete an online form or email referralnetwork@duqlight.com. ​ ​

Keeping Customers Informed

Prior to performing routine maintenance, DLC notifies all impacted customers and property owners via phone and door hangers. If tree removal is necessary, DLC requires the customer to acknowledge the scheduled removal on the door hanger and their responsibility to dispose of or repurpose any remaining wood.

Customers are first notified of planned vegetation work about a year in advance and receive a reminder in the weeks leading up to the project.

Safety Reminders
While DLC operationally maintains the wire that delivers electricity from the utility pole to a home, the customer is responsible for pruning or removing any vines or tree branches that may interfere with that wire.

Each year, many people are seriously injured or killed by unexpectedly coming into contact with power lines while tree trimming. Here are some safety tips to keep in mind:

  • Keep a safe distance from power lines: Federal regulations require that anyone planning to work within 10 feet of energized electrical equipment must be qualified. Anyone who plans to have trees pruned or removed within 10 feet of a power line or other energized electrical equipment should contact DLC at 888-393-7100 to discuss their plan with a professional.
  • Wear proper safety gear: Customers should always wear proper safety gear such as gloves, safety goggles and a hard hat. Using sharp, well-maintained equipment also reduces the risk of accidents.
  • Stay grounded: Customers should avoid climbing trees, especially if they are not experienced. A stable ladder should be positioned on level ground to reach higher branches, with a partner holding the ladder for added stability.
  • Understand limits: Anyone who is unsure about how to safely trim trees should hire a professional arborist.

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About Duquesne Light Company

For more than 100 years, Duquesne Light Company has provided safe and reliable electric service to communities in southwestern Pennsylvania. Today, our core values of safety, integrity, dependability, equity and community enable us to serve more than 600,000 customers in two counties, including the city of Pittsburgh. We are committed to safely powering our customers’ lives while playing a leading role in our region’s clean energy transition. Our vision is to create a larger-than-light, clean energy future for all by delivering exceptional results today and boldly harnessing opportunities for tomorrow. In doing so, we can ensure a cleaner, healthier and more equitable community for generations to come.

 

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Contact

411 Seventh Avenue, Pittsburgh, PA, 15219

Media Line: 412-430-3404

www.duquesnelight.com