Going the Extra Mile for Our Customers
DLC recognizes the importance of delivering great customer service this October
At DLC, going the extra mile means more than meeting expectations. It means building trust; delivering safe and reliable service; and making a meaningful difference in the lives of the customers and communities we serve.
Whether helping families access energy affordability resources; advising customers on programs, products and services; ensuring that meters operate safely and accurately; or assisting with everyday needs, our employees are committed to providing exceptional service with professionalism and care.
Guided by our core values, we strive to create positive experiences and strengthen customer relationships through every interaction. This commitment to putting customers first supports our mission; advances affordability and resiliency efforts; and helps power a stronger future for the Pittsburgh region.
Hear from some of our DLC team members:
