Going the Extra Mile for Our Customers

DLC recognizes the importance of delivering great customer service this October

At DLC, going the extra mile means more than meeting expectations. It means building trust; delivering safe and reliable service; and making a meaningful difference in the lives of the customers and communities we serve.

Whether helping families access energy affordability resources; advising customers on programs, products and services; ensuring that meters operate safely and accurately; or assisting with everyday needs, our employees are committed to providing exceptional service with professionalism and care.

Guided by our core values, we strive to create positive experiences and strengthen customer relationships through every interaction. This commitment to putting customers first supports our mission; advances affordability and resiliency efforts; and helps power a stronger future for the Pittsburgh region.

Hear from some of our DLC team members:

 

 

 

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About Duquesne Light Company

For more than 100 years, Duquesne Light Company has provided safe and reliable electric service to communities in southwestern Pennsylvania. Today, our core values of safety, integrity, dependability, equity and community enable us to serve more than 600,000 customers in two counties, including the city of Pittsburgh. We are committed to safely powering our customers’ lives while playing a leading role in our region’s clean energy transition. Our vision is to create a larger-than-light, clean energy future for all by delivering exceptional results today and boldly harnessing opportunities for tomorrow. In doing so, we can ensure a cleaner, healthier and more equitable community for generations to come.

Contact

Nova Place 100 S. Commons, Suite 118 Pittsburgh, PA 15212

Media Line: 412-430-3404

www.duquesnelight.com