Duquesne Light Company Responds to Outages After Significant Storm Damage
Mutual assistance crews called to help support restoration efforts
PITTSBURGH — Duquesne Light Company (DLC) is working around the clock to restore power as quickly and safely as possible to customers in Allegheny and Beaver counties after severe weather Thursday evening.
High winds exceeding 70 mph knocked down trees and power lines and caused significant damage throughout DLC’s service territory. Crews quickly restored thousands of customers, while about 60,000 customers remain without power. Mutual assistance crews have also been called to provide additional restoration support.
DLC urges customers to stay away from downed wires, broken poles and other safety hazards. Do not approach a downed wire or any objects near or touching a wire, including puddles. Give ample space to lineworkers and troubleshooters and report downed wires or other hazardous situations to DLC’s emergency number at 888-393-7000.
Safety Reminders for the Public
- Call 9-1-1 for any emergency medical issues.
- Report outages on DLC’s free mobile app or on DuquesneLight.com. Those without internet access can call 888-393-7100.
- Avoid opening the refrigerator or freezer to help preserve food.
- Use flashlights or battery-operated lanterns for emergency lighting. Avoid using candles or other potential fire hazards.
- Keep generators far from buildings. Refrain from operating them in confined spaces, including garages.
- Check on elderly and vulnerable family members, friends and neighbors who might need additional assistance.
DLC’s Restoration Process
When the extent of weather damage is widespread throughout the area, company personnel must prioritize restoration in this order:
- Public safety hazards
- Public health and safety facilities (critical customers)
- Major circuits
- Small neighborhoods/individual homes
For more information on DLC's restoration priorities, please visit our website.
Customers can also follow DLC on X (@DuquesneLight) and Facebook (@DuquesneLight) for additional updates.
