Duquesne Light Company Preparing for More Severe Weather This Weekend
Additional crews and Operations Center personnel ready to respond to potential power outages
PITTSBURGH — Duquesne Light Company (DLC) is once again preparing for the likelihood of severe weather, including possible tornadoes, in its service territory this weekend. The company has added extra field crews, Operations Center personnel and other mutual assistance to safely respond to any power outages that may occur from high winds, heavy rain and other hazardous conditions.
Customers should prepare for potential outages by:
- Ensuring that cell phones and other important electronics are fully charged.
- Keeping supplies in an emergency preparedness kit, including water bottles, non-perishable food, first-aid supplies, flashlights and a battery-powered radio.
- Checking medications that require refrigeration to determine if they might be affected by a prolonged outage. If necessary, consult a doctor.
- Ensuring that medical equipment has the appropriate backup for continued use during an outage.
- Not opening refrigerator and freezer doors as much as possible. Should the power go out, food will stay frozen in a fully loaded freezer for 36-48 hours if the doors remain closed.
Important Safety Reminders
- Always call 9-1-1 for any emergency medical issues that could be impacted by an outage.
- Avoid downed power lines and give ample space to lineworkers.
- Avoid walking under or around dead or dying trees as well as trees with dangling limbs.
Learn more about safety tips and how DLC responds to weather-related outages.
Reporting Outages
Any customers who experience an outage can report it on DuquesneLight.com or through the company’s free mobile app. Those without internet access can call 888-393-7100.
Outage Communications
The company’s new Outage Management System includes an enhanced online outage map and the ability for customers to receive more personalized outage alerts. Customers can update their contact information and change/add communication preferences by logging into their online account and going to My Alerts.
