Duquesne Light Company Encouraging Customers to Prepare for Severe Weather
Wind gusts on April 29 could reach 60 mph in the Pittsburgh area, with large hail also possible
PITTSBURGH — Duquesne Light Company (DLC) is encouraging customers to prepare ahead of severe weather that’s expected to impact the Pittsburgh region on Tuesday, April 29, beginning late in the afternoon and lasting into the evening. In the Pittsburgh area, the National Weather Service is predicting heavy rain and wind gusts potentially reaching 50 to 60 mph with sustained winds of 40 mph. In addition to strong winds, the region could also see large hail and a low risk of isolated tornadoes.
Strong winds can damage electrical equipment and result in potential power outages. DLC is increasing staffing to ensure that any outages are responded to safely and as quickly as possible. Because of potentially hazardous conditions, some response times may be delayed during the weather event.
Reminders for the Public
The company is encouraging its customers to take simple steps to stay informed, safe and comfortable, including:
- Charging all important electronic devices.
- Preparing an emergency kit with non-perishable food, water, medication, first-aid supplies, flashlights and other essentials and storing it in a convenient location.
- Sign up for outage notifications through your DLC account to stay informed.
In the event of an outage:
- Call 9-1-1 for any emergency medical issues.
- Report it on DLC’s free mobile app or on DuquesneLight.com. Those without internet access can call 888-393-7100.
- Avoid any downed power lines, give ample space to lineworkers and stay away from objects or puddles that are in contact with downed power lines.
- Report downed wires or other hazardous situations to DLC’s emergency number at 888-393-7000.
- Avoid opening the refrigerator or freezer to help preserve food.
- Use flashlights or battery-operated lanterns for emergency lighting. Avoid using candles or other potential fire hazards.
- Keep generators far from buildings. Refrain from operating them in confined spaces, including garages.
- Check on elderly and vulnerable family members, friends and neighbors who might need additional assistance.
Learn more about safety tips and how DLC responds to weather-related outages.
DLC’s Restoration Process
When the extent of weather damage is widespread throughout the area, company personnel have to prioritize restoration in this order:
- Public safety hazards
- Public health and safety facilities (critical customers)
- Major circuits
- Small neighborhoods/individual homes.
For more information on DLC's restoration priorities, please visit our website.
In the event of an outage, customers should check DLC’s outage map for up-to-date outage information. Customers can also follow DLC on X (@DuquesneLight) and Facebook (@DuquesneLight) for additional updates.