Duquesne Light Company Encouraging Customers to Prepare for Frigid Temperatures
PITTSBURGH — Duquesne Light Company (DLC) is encouraging customers to prepare ahead of dangerously cold temperatures that will impact the Pittsburgh region starting early Monday, Jan. 20, through Wednesday, Jan. 22. While widespread power outages are not expected, the company is encouraging its customers to take simple steps to stay informed, safe and comfortable, including:
- Charging all important electronic devices.
- Preparing an emergency kit with non-perishable food, water, medication, first-aid supplies, flashlights and other essentials and storing it in a convenient location.
- If possible, having an alternate source of heating available, such as a wood-burning stove or fireplace.
DLC will be increasing staffing and will continue to monitor the forecast.
In the event of an outage:
- Call 9-1-1 for any emergency medical issues.
- Report it on DLC’s free mobile app or on DuquesneLight.com. Those without internet access can call 888-393-7100.
- Avoid any downed power lines, give ample space to lineworkers and stay away from objects or puddles in contact with downed power lines.
- Report downed wires or other hazardous situations to DLC’s emergency number at 888-393-7000.
- Avoid opening the refrigerator or freezer to help preserve food.
- Use flashlights or battery-operated lanterns for emergency lighting. Avoid using candles or other potential fire hazards.
- Keep generators far from buildings. Refrain from operating them in confined spaces, including garages.
- Check on elderly and vulnerable family and neighbors who might need additional assistance.
During periods of extreme cold, customers are also encouraged to take some easy steps to conserve electricity while still staying comfortable:
- Lower the thermostat by a few degrees, if health permits.
- Limit use of major appliances such as stoves, dishwashers and clothes dryers as much as possible.
- If running the dishwasher or dryer, make sure it’s a full load.
- Cook efficiently by baking several dishes at once. Keep lids on pots so food cooks faster and uses less energy.
- When not at home, turn off non-essential lights and appliances.
For more winter safety tips, visit DLC’s website. For details and information on active warming centers in the Pittsburgh region, visit DLC’s outage map. DLC displays warming centers on its outage map when the centers have been activated.