Be Prepared: High Temperatures Can Cause Power Outages
High temperatures are expected to continue throughout the week. Even in the absence of a storm, extreme heat can cause power outages. Our top priority is providing safe and reliable power to the region. To prepare, we're increasing our staffing so crews can respond to outages as quickly and safely as possible. While we're doing everything we can to ensure you don't lose power, we're here to help you prepare in the event you do experience an outage.
Duquesne Light only knows of outages that are reported. Customers who experience an outage can report their outage on our mobile app or via the website by clicking the button below. In addition, be sure to follow our Facebook and Twitter pages for up-to-date alerts regarding outages in the area.
How You Can Prepare
Take a few, simple steps to help prepare in the event of an outage:
- Report an outage on our website or with our free mobile app available for download from the App Store or Google Play.
- Make sure your cell phone, tablet and other electronic devices are fully charged.
- Keep supplies in an emergency preparedness kit. Include water bottles, non-perishable food, blankets, first-aid supplies, flashlights and a battery-powered radio.
- Avoid opening the refrigerator or freezer. Food will stay frozen in a fully loaded freezer for 36-48 hours if the door remains closed.
Commitment to Safety & Our Community
As our crews work hard throughout this week in the extreme heat, please feel free to thank them, but do so from a distance. We’re practicing social distancing to keep our employees healthy so we can continue to provide you with safe and reliable power.